Last Updated: March 16, 2025

At Remap Gods, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our remapping and software deletion services.

1. Information We Collect

We may collect the following information:

  • Personal Data: Name, email address, phone number, and vehicle details when you book a service via our BookingPress system.
  • Usage Data: IP address, browser type, and pages visited, collected automatically to improve our website.

2. How We Use Your Information

We use your data to:

  • Process and manage your booking for remapping or deletion services (e.g., Car Remap, DPF Delete).
  • Communicate with you about your appointment or service updates.
  • Improve our website and tailor our services to your needs.

3. Legal Basis for Processing

We process your data based on:

  • Contractual Necessity: To fulfill your booking agreement.
  • Legitimate Interest: To enhance our services and website functionality.
  • Consent: Where you opt-in for marketing updates (you can withdraw consent anytime).

4. Sharing Your Information

We do not sell your data. We may share it with:

  • Third-party service providers (e.g., BookingPress, payment processors like Stripe or PayPal) to process bookings.
  • Legal authorities if required by law.

5. Data Security

We protect your information using reasonable security measures, though no online transmission is fully secure. Your data is stored on secure servers within the UK.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Object to processing or request data portability.
  • Withdraw consent or lodge a complaint with the UK Information Commissioner’s Office (ICO).
    Contact us at hello@remapgods.com to exercise these rights.

7. Cookies

We use cookies to enhance your experience. You can manage these via your browser settings.

8. Data Retention

We retain your data for as long as necessary to fulfill our services (typically 2 years after your last booking) unless required longer by law.

9. Changes to This Policy

We may update this Privacy Policy and will notify you via email or our website. Your continued use constitutes acceptance.

10. Contact Us

For questions, contact [Your Name] at Remap Gods, hello@remapgods.com, or 07265 576 576. We’re based in West Wales, serving Bangor, Caernarfon, Pwllheli, Bala, Dolgellau, and Aberystwyth.